Host-Hostess-Cashier-Courtyard
Varied Shifts - Monday through Sunday
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Depending on experience, some of the essential duties, responsibilities, points of service and SOPs (Standard Operating Procedures) outlined below may be taught and demonstrated during the Host / Cashier training process.
· Reports directly to the Restaurant Supervisor or Manager.
· Greet the Guest in a friendly, courteous, and professional manner and welcome them to the restaurant.
· Requires dependable, punctual attendance and be willing to work flexible hours as needed.
· Interact positively and effectively with co-workers and guests.
· Control restaurant occupancy flow.
· Assign tables; seat guests, distribute menus to guests.
· Provides prompt, courteous and efficient service to all guests.
· Demonstrate exceptional guest service.
· Make menu recommendations and answer all related inquiries as needed.
· Accurately process in the POS (Point of Sale) the closing of the guest checks via cash, credit card, and casino comps. / points.
· Answer Host area phone and caller's inquiries.
· Offer a friendly and professional goodbye to the Guest and invite them to return to the restaurant.
· Complete all Host / Cashier side-work as described during the Training process.
· Keep work area clean and organized, in compliance with SNHD (Southern Nevada Health District) OSHA (Occupational Safety & Health Administration) regulations and F&B Departmental SOPs.
- All other duties as assigned
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
· High School diploma or equivalent preferred.
· One (1) year experience working in a restaurant environment preferred.
AGE and CERTIFICATIONS:
· Must be 16 years of age or above.
· Ability to obtain the Southern Nevada Health Card.
· Ability to obtain the Alcohol Awareness Card (for those 21 years old & above).
LANGUAGE SKILLS:
· Ability to speak, read and understand written instructions in English required.
Eureka Resort & Casino Employees are required, on a continual basis to…
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the Employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see and hear.
The employee is also regularly required to stand and/or walk for long periods at a time. Employee must be able to lift, carry, pull and push objects weighing up to 50 pounds. Requires to constantly lift and carry food trays weighing up to 50 pounds.