Host/Hostess
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Description
- Greet all guests promptly with a friendly and positive attitude
- Manage waitlists and provide accurate wait time estimates
- Seat guests efficiently while balancing server sections
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host stand and entrance area
- Communicate with servers and management regarding seating and guest needs
- Assist with takeout orders or to-go coordination if applicable
- Monitor restaurant flow and adjust seating as needed during peak times
- Thank guests as they leave and invite them to return