Host/Hostess
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Description
SALARY RANGE:
- $16-18 /hour- based on work experience
EMPLOYEE BENEFITS:
- Paid Time Off
- 401K & Employer Match
- Health Insurance
- Vision Insurance
- Dental Insurance
- Health Savings Account
- Life Insurance
- Disability Insurance
- Employee Discounts
JOB OVERVIEW:
As a hostess you will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
QUALIFICATIONS:
- Availability nights, weekends, and holidays.
- Ability to communicate in English with guests and hotel personnel to their understanding.
ESSENTIAL JOB FUNCTIONS:
- Greeting guests as they enter and putting them on a waiting list, as necessary
- Providing guests with menus and answering any initial questions
- Seating guests at tables or in waiting areas
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
- Engaging with guests to ensure they are happy with food and service
- Responding to complaints and helping to resolve them
- Answering phone calls, taking reservations, and answering questions