Host/Hostess - SS

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). • Opening doors, where applicable • Welcoming and thanking guests.

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A Host is anyone who greets, seats and pages guests

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In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart)

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Opening doors, where applicable

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Welcoming and thanking guests

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Answering questions - accurately and politely

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Maintaining a clean and organized waiting area

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Answering the phone

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Directing guests to areas & restrooms

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Providing security for co-workers, guests and celebrities

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Assisting servers, bussers and managers

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Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc

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Assuring the complete satisfaction of each and every guest

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Creating memorable experiences

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Entertaining guests to create “Raving fans”

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This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned