Host/Hostess
Posted Updated
I. POSITION PURPOSE
Responsible to greet and seat customers and provide menus
II. ACCOUNTABILITIES
- Greet all customers with a friendly, cheerful and helpful attitude and in an efficient manner as well asacknowledging them as they leave with a proper “good bye”
- Provide excellent customer service
- Present a neat, clean, professional and polished appearance, wearing the proscribed attire for this position
- Seat customers accordingly while providing menus and ensuring that tables are properly set up
- Prepare floor plan and reservation cards
- Stuff menus
- Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety,energy management, preventive maintenance, and other standards of the department are met
- Other duties as assigned