Host/Hostess

Waynesborough Country Club is seeking a warm, organized, and detail-oriented Host / Hostess to serve as the face of our dining operations. As the first and last point of contact for our membership and their guests, the Host plays a vital role in setting a welcoming, sophisticated tone for every meal service.

Core Responsibilities

I. Member Greeting & Table Management

• Warm Welcome: Greet members and guests by name upon arrival with a genuine, welcoming, and professional attitude.
• Reservation & Table Seating: Manage daily seating charts, table rotation, and reservation flow (via Jonas POS / reservation systems) to balance server sections and maintain smooth dining room service.
• Special Request & Preference Tracking: Note member dining preferences, special occasions (birthdays, anniversaries), and dietary restrictions, communicating them clearly to servers and floor managers.
• Fond Farewell: Warmly thank members and guests as they depart, ensuring their dining experience met expectations and reporting any feedback to management.

II. Dining Room Staging & Communication

• Station Readiness: Ensure the host stand, entrance foyer, menus, and dining room seating maps are clean, organized, and fully staged prior to each meal service.
• Menu Management: Regularly inspect menus, wine lists, and daily specials inserts to ensure they are immaculate, current, and free of wear or smudges.
• Phone & Reservation Duties: Answer incoming calls professionally to assist members with dining reservations, event inquiries, and general club information.

III. Professionalism & Team Collaboration

• Standards of Appearance: Maintain an impeccable level of personal grooming and adhere strictly to the club’s dress code policy.
• Team Assistance: Assist servers and bussers during high-volume periods with resetting tables, distributing menus, and keeping side stations stocked.
• Safety & Compliance: Maintain a safe, clean environment around the dining entrance and report any facilities or maintenance issues promptly.

Benefits & Perks

• Competitive hourly wage
• Flexible scheduling
• Employee meal program
• Supportive, team-oriented work environment in a premier private club setting