Host / Hostess
Posted Updated
WindRiver is seeking a Host / Hostess for our dining facilities. You will work closely with the Serving staff to provide a quality dining experience for our members and guests. Your main responsibility is greeting and seating guests, managing phone calls and reservations, and assisting with maintaining a clean and welcoming dining environment.
Schedule: Thursday, Friday, Saturday
Host / Hostess Responsibilities:
- Guest Reception and Seating
- Greeting guests warmly and promptly upon arrival.
- Manage the waitlist and estimated wait times.
- Escort guests to their assigned tables and ensure they are comfortably seated.
- Reservation Management
- Answer incoming calls in a professional and friendly manner.
- Schedule and manage reservations using the booking system.
- Coordinate special seating requests and accommodate guest needs when possible.
- Phone and Guest Inquiries
- Provide accurate information regarding menu offerings, hours of operation, and general restaurant details.
- Direct calls to appropriate team members as needed.
- Coordination with Front-of-House Staff
- Communicate table status to bussers and servers.
- Monitor table turnover and assist in seating flow for optimal efficiency.
- Team Collaboration
- Support servers and hosts by monitoring dining room flow and guest needs.
- Assist with clearing tables as needed.
- Assist with delivering food to tables as needed.
- Assist with side work and end-of-shift cleaning duties as assigned.