Host

Kings Card Club is looking for a Host to join our team!

**Please note that only candidates selected for future consideration will be contacted. Please refrain from contacting us; we appreciate your interest and will review all applications and reach out to candidates who closely match our requirements.**

SUMMARY

Welcome and warmly greet guests on arrival, addressing them by name whenever possible. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Answer incoming calls to the establishment and transfer them to the appropriate people. Assists with serving food and drinks.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)

• Presents menu, answers questions, and makes suggestions regarding food and service
• Required to have basic knowledge of games we offer
• Check the I.D. to ensure guests are 21 years old.
• Take and enter customers’ orders in the POS system
• Serves courses from the kitchen and service bars
• Writes order on check or memorizes it
• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• Follow the 10 Basic Steps of Service
• When immediate seating is limited, record guest names and number of people in party and Provide guests with estimated waiting time.
• Call out the name and number of party when tables become available.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, guests offer a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages to servers as needed.
• Help with bussing tables when busy.
• Wrap silverware
• Thank guests as they leave and invite them to return.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• · Report any issues to FOH Leads, FOH Manager, and/or F&B Manager.
• Such other tasks as required of management or leadership.
• Follow the Food & Beverage Front of House Standard Operating Procedure packet.