Host @ Music Venue
A host position at World Cafe Live offers a great opportunity for a welcoming, creative, and energetic person to bring their dedication and excitement to two unique spaces in Philadelphia. The World Cafe Live footprint includes both The Lounge (a restaurant and bar that accommodates 140 seated or 220 standing), and The Music Hall that comfortably seats 300 and expands to accommodate 650 standing.
The host will work as part of the opeartions team and report directly to the Director of Operations and Front of House Managers. This is a part-time hourly position with flexible scheduling and the possibility of full-time hours as needed.
Primary Duties
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Welcome guests and assist with ticket scanning and seating in The Lounge.
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Maintain knowledge of current and upcoming performances to enrich guest experience.
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Be able to provide general information about all aspects of the venue, restaurant, and performances, both in person and over the phone.
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Be able to multi-task during peak times.
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Team player, willingness to take direction.
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Personable and professional demeanor.
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Support peers and management in providing the safest and most positive work environment.
The successful candidate will possess the following attributes:
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Positive attitude, especially in challenging situations
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Team oriented mindset, with the ability to work independently
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2+ years of experience working in the customer service industry preferred
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Experience with POS systems – preferably Tock and/or OpenTable
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Excellent organizational skills and ability to handle multiple tasks with frequent interruptions
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Availability to work nights and weekends
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Appreciation for independent, small business and live music
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