Host - The farmers daughter
The Farmer's Daughter Restaurant at Normandy Farm Hotel & Conference
are seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.
Job Summary
A Host ensures that their guests feel welcomed, cared for, and valued. They create a warm and welcoming environment for patrons from the moment they enter the establishment. Hosts typically provide menus, take names for reservations, and answers the phone.
Must be able to work a minimum of 3 shifts per week and have open availability to work weekday evening shifts and weekends.
Weekday Shifts (Monday to Friday) - 4:00PM to 9:00PM
Weekend Shifts:
Saturday - 11:00AM to 4:00PM and 4:00PM to 9:00PM
Sunday - 8:30AM to 2:00PM, 9:00AM to 3:00PM and 3:00PM to 9:00PM
Host Functions:
- Attends and Participates in all training sessions and team meetings.
- Develop and maintain positive working relationships with others while listening and responding in an appropriate manner.
- Greet guests with a warm smile to make them feel welcome.
- Seats guests and provides menus, following the appropriate rotation.
- Answers the phone politely and assists callers, including answering questions about the establishment and making reservations.
- Manages and confirms all Open Table reservations.
- Cater to the guests’ requests and needs in a prompt and professional manner to ensure an overall superior level of customer service.
- Performs all assigned side work and keeps host stand and lobby area clean.
- Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct.
- Notifies and reports any problems or concerns to management.
- Reports to the Restaurant Manager