Hostess - Restaurant DeGolyer
The Hostess is the first point of contact for guests and plays a key role in creating a welcoming, professional, and memorable dining experience. This role manages guest seating, reservations, and waitlists while supporting the front-of-house team to ensure smooth service in a fast-paced, upscale casual environment.
Key Responsibilities
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Greet guests warmly and professionally upon arrival.
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Manage reservations, waitlists, and table assignments efficiently to optimize seating flow.
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Escort guests to tables and provide menus, ensuring a seamless start to their dining experience.
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Answer phone calls, respond to inquiries, and assist with reservation management.
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Communicate with servers, bussers, and management to coordinate smooth service during busy periods.
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Maintain cleanliness and organization of the host stand and entry area.
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Assist with special requests, events, or seating accommodations as needed.
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Uphold the restaurant’s standards for guest service, presentation, and professionalism.
Performs other related duties.