Hostess

Purpose of this role:

1. To handle table reservations, control of the flow of guests and supervise the assigned station / section, serve Food & Beverage to guests in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurants, Bars, Pool Restaurant) in order to maximize guest satisfaction.

2. To be flexible and extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs.

Scope and Relationship

• To assist the Management team in the day to day service on the restaurant floor.
• Ensuring all SOP’s are adhered to therefore maintaining the required levels of service at all times.
• To interact with guests ensuring satisfaction throughout the dining process.

Key Competencies:

• Highly motivated and extremely confident
• Ability to work under pressure
• Excellent organizational and communication skills
• Must be an inspiration to colleagues
• Must have a genuine ‘passion’ for food and service
• Must be able to maintain consistency with regards to product and service within station
• Excellent command of English both written and oral, second language advantageous

• Higher Secondary School and minimum 1 year experience as a Waiter/Waitress or of similar role in a 5 star hotel restaurant. Good command of written and spoken English is a must.

Competitive Salary Package

Accommodation, Transportation, Duty Meals, Flight Ticket, Annual Leave, Medical Insurance are provided