HOTEL DUTY MANAGER

Position Summary

The HOTEL DUTY MANAGER supports the Hotel Manager in overseeing daily hotel operations to ensure smooth functioning, high service standards, and cost control. This role supervises front desk, housekeeping, and operational staff while maintaining guest satisfaction, regulatory compliance, and operational efficiency.

In a 3-star hotel environment, the role is hands-on and operationally involved, ensuring service quality, staff discipline, and problem resolution on the ground.

What You’ll Do

• Lead Front Desk and Housekeeping teams
  
• Deliver excellent guest experiences
  
• Support revenue growth and cost efficiency
  
• Train and develop team members
  
• Ensure smooth daily hotel operations
  
  
  What We Offer
  
• Competitive salary package
  
• Performance-based incentives
  
• Career progression to Hotel Manager level
  
• Leadership exposure in a growing hotel group
  
  

Requirements

• 2–3 years of hotel experience
  
• Supervisory or senior front office experience preferred
  
• Strong communication & leadership skills
  
• Able to work rotating shifts