Hotel Front Desk

Front Desk Agent

Gaidos Seaside Inn is looking for an upbeat and friendly individual to be a Front Desk Agent. Our front desk agents are the main point of contact and must be able to provide information to potential guests in a friendly, professional manner.

Position Summary:

• Answer all telephone calls in a clear, understandable manner using proper phone etiquette
• Knowledge of all the properties amenities and entities
• Knowledge local points of interest and activities
• Make reservations
• Check guests in and out
• Answer guest inquires or concerns in a courteous and professional manner
• Follow company operations and procedures.
• Operate switchboard
• Arrive to work in uniform with a clean, professional appearance.
• Treat fellow associates with respect
• Be a team player willing to help fellow associates
• Coordinate with housekeeping staff to ensure rooms are cleaned and ready for guest use