Hotel General Manager (Western Cape, Green Point)
ANEW Hotels & Resorts are looking for a General Manager to lead ANEW Hotel's hotel operations to deliver exceptional guest experiences and financial performance while developing teams and managing stakeholder relationships.
The successful candidate will be based in Western Cape, Green Point.
Key Responsibilities
Strategic Leadership
Drive business strategy
Lead management team
Develop talent
Manage stakeholders
Build culture
Guide innovation
Ensure compliance
Achieve targets
Financial Management
Control P&L performance
Manage budgets
Drive revenue growth
Optimize costs
Maximize profitability
Monitor KPIs
Report performance
Direct investments
Operational Excellence
Ensure service quality
Maintain standards
Direct departments
Implement SOPs
Monitor compliance
Drive efficiency
Manage resources
Lead improvements
Stakeholder Management
Engage owners
Build relationships
Direct communications
Manage partnerships
Lead negotiations
Support development
Guide strategy
Team Development
Build capabilities
Drive performance
Manage talent
Lead engagement
Foster culture
Guide careers
Ensure succession
Direct training
Required Skills
Strategic planning and leadership
Financial and budget acumen
Operations expertise
Stakeholder management
Team management and development
Business strategy
Industry knowledge
Change management
Guest and customer relations
Problem-solving and decision making
Sales and marketing knowledge
Health and safety compliance
Technology and software proficiency
Communication and interpersonal skills
Performance Metrics
Financial targets
Guest satisfaction
Team engagement
Quality standards
Revenue growth
Market position
Asset value
Brand standards