Hotel Guest Experience Manager (Noida)
Posted Updated
Description
Hotel Guest Experience Manager (Noida)
Company: HappinessCue
Job Location: Noida, Uttar Pradesh, India
Employment Type: Full-time
Experience Required: 6 - 10 years
Job Summary
We are looking for a Hotel Guest Experience Manager to take ownership of planning, execution, stakeholder coordination and performance tracking.
The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Candidates should bring around 6-10 years of relevant experience, with practical exposure to guest experience, service recovery.
Robust communication and follow-through will matter as much as functional knowledge.
Responsibilities
Take ownership of planning, execution, stakeholder coordination and performance tracking.
Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Requirements
6-10 years of relevant experience.
Practical exposure to guest experience.
Practical exposure to service recovery.
Skills
Guest Experience
Service Recovery
Stakeholder Coordination
Performance Tracking
Planning
Execution
Follow-through .