HOTEL GUEST SERVICE AGENT
Description
SHIFT PREMIUMS
MONDAY-FRIDAY BETWEEN 6P-6A ADDITIONAL $2.00.HOUR
SATURDAY & SUNDAY ALL SHIFTS ADDITIONAL $3.00 HOUR
See Below for Shift Details and Full Job Description
JOIN A WINNING TEAM!
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
JOB SUMMARY
We are seeking a competent individual to be part of our hotel front desk team. Responsible for assisting guests with check in and check out, handles guest concerns and provides continuous customer service.
RESPONSIBILITIES
- Administer guest check-in and check-out making sure all procedures are followed
- Handle cashier duties and reconcile cash and credit card transactions on the shift
- Answer phones and make reservations as required
QUALIFICATIONS
Must be at least 18 years of age with a high school diploma, a GED or equivalent experience. Prior front desk or reservations experience is preferred. Prior customer service experience is required.
We look forward to having you join our team and being a part of our mission.
Shift may vary