Hotel Guest Service Agent
Join our team of Front Desk Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Full-time 3-11pm or Part-time 7am-3pm. Weekends are required; some flexibility with start times. Wage $17/hr.
Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Prior hospitality experience strongly preferred.
Requirements:
- Hotel front desk experience
- Ability to interact with all guests, both in person and on the phone, in a welcoming manner
- Professional presentation and interpersonal communication skills
- Ability to manage multiple tasks in an urgent manner
- Ability to handle various forms of money with applied accounting methodology
- Ability to learn various computer software
Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify.
FT benefits: health, dental, vision, life and short-term disability insurance.
Benefits for all staff:
- Free meal in break room during shift
- Discounted hotel rooms and restaurant meals
- Free water park admission
- $1000 Employee Referral Bonus Program
- Free Christmas drive through light show admission
- Paid Time Off with cash-out option
- 401(k) retirement plan with employer match
- Tuition reimbursement
- Same-day cash advance option
- Free parking
- Pet insurance
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO