HOTEL GUEST SERVICES EXECUTIVE

Job Description

1. Organize and delegate specific tasks and responsibilities to cleanersand team leaders for hotel room cleaning

activities. Make sure that all cleaners follow the established cleaningprocedures and standards.

2. Experience in operating equipment used for cleaning hotel rooms andproviding training to cleaners as needed.

3. Oversee and track the use of cleaning supplies to prevent or reducewaste and misuse.

4. Provide daily updates to the operations manager regarding the job siteand serve as the primary point of

contact for addressing any complaints or feedback from hotel guests.

5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaningindustry.

2. A positive work attitude and strong work ethic are essential, alongwith physical fitness to handle tasks such as

working at heights and lifting up to 20 kg.

3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and

afternoon shifts each week, and to work overtime as needed.

4. Proficient in basic office software and willing to handle paperworktasks.

5. Requires long hours of standing and the ability to work in afast-paced environment.

6. Able to communicate in English and Mandarin for effective dailycommunication with team members.

**We regret to inform that only shortlisted candidates with relevant experience will be contacted**