Hotel IT Manager - Elysee New York

The iconic Elysee New York is preparing to enter an exciting new chapter as an intimate luxury boutique hotel. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysee New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today’s luxury traveler, the hotel delivers a highly personalized experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail. Elysee New York is proudly managed by Crescent Hotels & Resorts while maintaining its own distinct luxury positioning, service philosophy, and guest experience standards.

JOB OVERVIEW:

• Responsible for ensuring all technology & systems are working properly.
• Coordinating with vendors and IT partners to ensure quality and timely technical support.
• Overall responsibilities include project management, vendor management, oversight of pre-opening/IT budgets, general technical support, and other technical tasks and functions.
• Additionally, this individual will be responsible for keeping all stakeholders within the hotel, as well as key vendors, corporate and ownership, up-to-date as it relates to systems and various IT projects.
• Assisting with the deployment of all new hotel systems/platforms during, maintaining current systems, upgrading future systems, maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems, establish policies and procedures, purchase operating equipment, budgeting computer-related items, and maintain relationships with corporate office and the corporate Crescent Technology team.

QUALIFICATIONS:

1. 3+ years of hospitality IT experience is highly preferred
2. Open weekday availability and ability to work weekends when necessary
3. Experience in dealing with multiple hotel associates, corporate associates, IT vendors/partnerships, as well as ownership
4. Proficient in task/project management, including project management tools
5. Excellent written and verbal communication skills required