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Island Hospitality Management

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Hotel Operations Manager - Courtyard San Diego Gaslamp/Convention Center

Discussion

The Operations Manager serves as the second-in-command at the Courtyard by Marriott San Diego Gaslamp/Convention Center and works closely with the General Manager to lead the day-to-day operations of this 90-room hotel. This is a highly visible, hands-on leadership role with direct oversight of the Front Office and responsibility for delivering an exceptional guest experience throughout the property.


The ideal candidate is a strong operator who can balance hospitality with financial performance. This leader will develop the Front Office team, uphold Marriott service and brand standards, manage labor efficiently, and help ensure the hotel operates smoothly, profitably, and in coordination with all departments.


Housekeeping and Engineering are supported through a shared leadership structure and do not directly report to this position. However, the Operations Manager will partner closely with both departments to ensure room readiness, cleanliness, maintenance, and the overall quality of the guest experience.


This position requires flexible availability, including evenings, weekends, and holidays based on business needs.


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