Hotel Receptionist
Posted 2
views
Company: Hotel Capitol
Location: Berger, Lagos (Onsite)
Job Type: Full-Time
Salary: Competitive (Based on experience)
Application Deadline: 21st September, 2026
About the Role
Hotel Capitol is a premier 32-room 3-star hotel located in Omole Phase 1, offering modern luxury and executive suites. We are seeking a friendly, organized, and professional Hotel Receptionist to manage front desk operations, provide exceptional customer service, handle reservations, and deliver seamless guest check-in/check-out experiences.
Key Responsibilities
- Welcome guests upon arrival, deliver warm hospitality, and answer incoming calls, emails, and inquiries.
- Execute guest check-ins, check-outs, and manage hotel booking/reservation systems.
- Process payments, issue receipts, and maintain accurate daily financial and room records.
- Address guest concerns or requests promptly to ensure high levels of customer satisfaction.
- Coordinate with housekeeping and administration teams to maintain front-desk efficiency and cleanliness.
Requirements
- B.Sc. or HND degree in Hospitality, Humanities, or a related field.
- NYSC Status: Must have completed NYSC (Discharge Certificate required).
- Experience: 1–2 years of experience in front desk or hospitality roles.
- Candidates must reside along or near the Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute, or Ikeja axes.
- Strong interpersonal, communication, multitasking, and computer skills (familiarity with hotel management software is a plus).
Benefits
- Professional front-office experience within a boutique 3-star hotel.
- Structured hospitality working environment in a prime Lagos location.
📧 How to Apply
Interested and qualified candidates should send their CV to careers@hotelcapitol.com.ng using "Hotel Receptionist" as the subject of the email.