Hotel Reservations and Sales Coordinator
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WE’RE HIRING!
SALES COORDINATOR
Hotel, Cape Town
Are you organised, customer-focused and passionate about sales and hospitality?
My client is looking for a Sales Coordinator to provide vital support to the Sales & Marketing team, manage customer enquiries and help maximise hotel revenue.
THE ROLE
• Handle customer enquiries and requests professionally
• Assist with hotel reservations for FITs, groups and conferences
• Prepare rate proposals and follow up on business opportunities
• Handle non-residential conference enquiries
• Maintain accurate customer databases and records
• Support the Sales team with administration and reporting
• Assist with MIS and departmental reports
• Manage sales collateral and promotional materials
• Build positive relationships with internal and external customers
• Contribute to an efficient, professional Sales Department
Requirements
Diploma/Degree from a reputable hotel school
At least 1 year’s experience in a similar position
Excellent communication and customer service skills
Strong administrative and organisational abilities
Fluent English; additional languages advantageous
Proficiency in Microsoft Office
Working knowledge of OPERA
A professional, proactive and positive approach