Hotel Sales Coordinator
Why work for Us?
At Peregrine Hospitality, we believe that exceptional experiences are created by passionate and talented people. By joining our Team, you become part of a culture that values excellence, innovation, and genuine hospitality.
Responsibilities of the Ideal Candidate
Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to:
- Coordination of rooming lists
- Event details set up
- Answering questions from groups
- Communication between the sales department and the guest services department to ensure positive customer service for guests.
- Maintain a professional and attentive relationship with guests and potential clients through continuous correspondence, including onsite tours, requesting feedback, and sending Thank You’s.
- Consistently check group reservations and status on a weekly basis to ensure all information is properly recorded and blocked rooms have been set up.
- Continuously organize all equipment, files, signage and amenities required.
- Develop Banquet Event Orders for all meeting/events and conduct BEO Meetings.
- Become proficient in necessary programs, such as Room Key, Event Temple and Microsoft Office, reporting all data in detail.
- Follow through on all contracts and reservations, ensuring all entries in programs have been made, deposits have been charged, and information has been shared with hotel staff.
- Group billing & collection of outstanding invoices due.
Core Competencies:
- Highly Organized
- Possess and Maintain Composure
- Ability to Communicate Effectively
- Possess a Customer Focus
Experience and Education:
- At least 2 year event coordination and/or hospitality experience
- The ability to solve problems as they arise and do so in the best interest of the hotel.
- Confident in taking charge and leading a group of individuals.
- Proficient in drafting professional documents and professional correspondence.
- Ability to multi-task and prioritize assignments to achieve highest level of productivity.
- Strong organizational skills.
- Exceptional oral communication skills.
- Flexible schedule; available to work nights, holidays and weekends.
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
-
Flexible and long hours sometimes required
-
Must be able to lift and/or carry up to 50 pounds
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
-
Ability to stand and walk for extended periods of time
-
Ability to bend and twist, push and pull, stoop, and kneel