Hotel Sales Manager (Corporate)
Job Description:
Reporting to the General Manager, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.
Responsibilities:
● Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.
● Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback
● Acquire new sales leads/ prospects and establish new accounts
● Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty
● Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
● Follow up with clients on account-related matters
Qualifications & Experience:
● Minimum 2 years of relevant experience in hospitality industry
● Knowledge of MICE industry with a wealth of contacts will have an added advantage
● Excellent communication, interpersonal, networking and organisational skills
● Strong negotiation and presentation skills
● Able to work well under pressure in a fast paced environment
● Self-motivated, team player, result-oriented individual with strong business acumen
● Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent