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edmn.fa.us2.oraclecloud.com/CX

Hotel Services Manager - Full Time (Tropicana Atlantic City)

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  • Ensures that service and operational standards of the department are being met.
  • Ensures direct reports carry out Family Style Service at all times.

  • May perform other duties as assigned

    Starting Rate $ 50,000.000 - $52,000. 000

  • Maintains administrative control of the department to ensure that all tasks contingent to the success of the operations are completed within the company standards.

  • Oversees the day to day operations of Front Office and Guest Services including supervision of direct reports.

  • Regular attendance for scheduled work required.

  • College degree or equivalent experience preferred.
  • Three years experience within hotel operations.
  • Must have excellent communication skills.
  • Required to perform the customer service standards of the department
  • Knowledgeable of the Casino Control Act respective to cashiering regulations, as well as company internal controls, policies and procedures.

    CER license is required

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