Hotel Waiter Assistant

About the role

🎯 Job Title
Hotel Waiter/Waitress Assistant

📌 About the Position
We are looking to hire a Hotel Waiter/Waitress Assistant to join our team in Madrid. This role will be key to ensuring our quality and service standards continue to make a difference in our guests' experience. If you are a proactive person, customer-oriented and motivated by challenges, we want to meet you.

What you'll do

📝 Main Responsibilities

• Assisting the waiters in serving customers in the hotel's bars and terraces.

• Preparing and setting up tables, ensuring everything is in optimal condition.

• Keeping the work area clean and tidy at all times.

• Providing customer service with kindness and professionalism.

• Collaborating with the kitchen team and other departments to ensure smooth service.

• Providing personalized attention to guests, ensuring an exceptional experience.

• Resolving incidents or guest requests efficiently and proactively.

What we're looking for

🔑 Position Requirements

• Minimum of 1 year of experience in a similar position.

• Good tray handling skills.

• Technical training and/or Tourism studies.

• Outstanding interpersonal skills and customer orientation.

• English proficiency.

• Food handling certificate.

Nice to have

• Previous experience in international hotel chains.

• Additional certifications in hospitality.

What you'll get

🎁 What We Offer

• A dynamic, multicultural, and constantly growing work environment.

• Opportunities for development and continuous training.

• Exclusive benefits for RIU Hotels & Resorts employees.

• Participation in a team passionate about delivering excellence.

• Exclusive discounts at our hotels after one year of seniority.

• Attractive conditions

  • Full-time (8 continuous hours with a 30-minute break).

  • 30 vacation days per year and 20 annual rest days.

  • Meals: varied menu during your shift.

  • Transport allowance included.

  • Flexible compensation to suit your needs.

About the company & team

🌟 About RIU Hotels & Resorts
At RIU Hotels & Resorts, we are leaders in the hotel industry, with more than 100 hotels in more than 20 countries around the world. Every day, we work to offer unforgettable experiences to our guests in some of the most impressive destinations on the planet. We are characterized by excellence in service, innovation, and a human team that makes the difference.

The Riu Plaza España hotel, located in the iconic España Building, is much more than just a place to stay. With 27 floors and over 500 rooms in the heart of Madrid, we are a benchmark thanks to our dining spaces, such as the incredible Rooftop Bar 360º and our Edén Gastrobar. Thanks to our team, we make managing events and banquets something unique.

If you share our commitment to excellence in service and want to be part of a global company that is constantly growing, this opportunity is for you!

Additional information

If you are looking to develop in a dynamic environment, with a close and family-like treatment, and be part of a global company that values your potential, this is your opportunity. Apply now and grow with us!

🌍 Our Commitment
At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnic origin, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and enhances excellence in service.

Additionally, we are firmly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the center of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and positively contributing to the communities where we operate.

By joining RIU, you will be part of a company that not only seeks excellence in service, but also a positive impact on the world.