Housekeeper
Posted Updated
Description
Houseperson Job Description
Summary of Position:
Responsible for the completion of general cleaning and shampooing of Hotel guest rooms, transporting guest luggage, moving furniture, setting up roll-away beds and baby cribs. Available for guest deliveries such as laundry, packages, faxes, roll-away beds and baby cribs. Responsibilities include but not limited to, general housekeeping, vacuuming, mopping, shampooing, waxing, etc.
Summary of Essential Functions:
- Uphold Coyle,Forbesand all Service Standards.
- Reports to work as scheduled, in uniform, well groomed, and ready to be in position.
- Maintains professional relationships with all coworkers.
- Followschecklists and standard operating procedures.
- Maintains a safe, clean, organized, and stocked work area.
- Complete assigned general cleaning and shampooing of guest rooms.
- Respondin a timely mannerto guest requests for deliveries, laundry, packages, faxes, roll-away beds, baby cribs,instructionsorassistanceas requested.
- Transport guest luggage, move furniture, flip mattresses,assistRoom Attendants with removal of trash and linen from guestrooms during high occupancy turnover.
- Accommodate Room Attendant requests for supplies orassistance.
- Regular attendance inconformancewithHotelpolicy.
- Respond to pager ina timelyfashion.
- Report all maintenance deficiencies in guestrooms and corridors to yourSupervisor.
- Turn in all items foundtoHousekeeping Lost and Found.
- The safe and proper use of cleaning chemicals, as per OSHA regulations andHotelpolicy.
- Adhere to allHotelsafety procedures, including the use of back support, gloves, protective eye wear as needed.
- The safe use of any cleaning machinery.
- Other tasks as assigned.
Summary of Job Requirements:
- 1+yearssimilar work experience.
- Flexible schedule.
- Detailoriented.
- Oralproficiencyin English.
- Good communicationand customer service skills.
- Able to work unsupervised with focus and attention to detail.
- Able to project a professional,friendlyand courteous image to guests and patrons.
Summary of Physical Requirements:
- Must be able to seize, grasp, turn and hold objects with hands.
- Mustbe able to work on your feet for at least 8 hours.
- Fast paced movementsare required togo from one part of the property toothers.
- Must be able to move, pull,carryor lift at least 40 pounds.
- Kneel, bend, crouch and climb asrequired.
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.