Housekeeper
Performs institutional housekeeping to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally. All duties are to be performed in accordance with departmental policies, practices and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be changed, added to or deleted at the sole discretion of management:
· Responsible for providing our customers with prompt, friendly and Superior Customer Service to provide our guests an entertaining gaming experience and enriching work environment for our team.
· Responsible for keeping the interior of the Casino clean at all times.
· Create a priority of safety first and establish correct cleaning procedures to provide a healthy, clean atmosphere that will add positively to the guest's experience.
· Use an "owner's eye" at all times --- if something needs cleaning, take care of it.
· Complete daily cleaning checklists that includes but is not limited to taking all trash to dumpster, mopping, vacuuming, load, fold, and replace all linens, pick-up all trash such as cups and napkins from the Casino floor or other work areas as needed.
· Use step stool to clean tops of machines, kneel down to clean machine bases and bottom of stainless steel chairs.
· Maintain restroom cleanliness by using Ettore handle duster to reach up and clean vents, cleaning entire toilet areas, maintain toiletries and other items as necessary.
· Maintain cleanliness and health standards within the interior of the Casino at all times.
· Must have knowledge and adherence to policies and procedures and utilizing chemicals in approved usages.
· Provide prompt, friendly and efficient service in all areas responsible for.
· Be well groomed, friendly and helpful while maintaining a professional appearance and manner.
· Must be self-motivated and be able to work independently without direct supervision.
· Must be capable of being on feet for eight hours and successfully perform the basic functions of the job.
· Be aware of all areas that need cleaning or require maintenance. These should immediately be brought to the attention of the department manager.
· Adheres to all safety guidelines including use of protective equipment.
· Ensures all equipment is used and maintained in accordance with proper procedures.
· Uses chemicals in a proper, safe and responsible manner.
· Ensures all storage areas are cleaned and organized
· Perform job duties around the guest's comfort and enjoyment.
· Communicate verbally and write on the board in the housekeeping station for oncoming shifts regarding cleaning status of the Casino.