Housekeeper

Responsibilities

• Lead and manage the housekeeping team, communicate performance expectations, support staff development, and monitor progress to ensure consistent service delivery.
• Conduct regular inspections of housekeeping supplies, equipment, and public areas to maintain operational standards and ensure proper maintenance.
• Maintain adequate inventory levels of housekeeping supplies and equipment stocks.
• Coordinate CARE programs and repair needs with Front Office and Engineering departments.
• Prepare department budgets, process payables, and participate in financial planning exercises with management.
• Participate in group-level housekeeping meetings to review productivity, challenges, and industry best practices.
• Recommend and implement industry best practices to enhance operational efficiency and service quality.
• Perform additional duties as assigned by supervisor.

Requirements

• Diploma in Hospitality, Tourism or equivalent qualification
• Minimum 6 years of housekeeping experience, including 2 years in a supervisory role
• Strong leadership, coordination and attention to detail.
• Service-oriented with focus on high cleanliness and operational standards.
• Proficient in housekeeping management systems, scheduling and inventory management.
• Hospitality certifications (e.g. CERT, service excellence) will be advantageous.
• Professional and well-groomed.