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Housekeeper Lead

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Job Summary: Responsible for leading and working alongside a team of housekeepers to provide high-quality cleaning services, ensuring all Fort Irwin, CA contractual requirements are met. The Lead monitors performance, coordinates tasks, and ensures compliance with safety protocols. An individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

  • Team Support & Supply Management: Assist with ensuring all employees have adequate supplies and equipment to perform their job tasks and contract requirements.
  • Cleaning & Disinfection: Perform cleaning and disinfection duties within the hospital and outlying clinics.
  • Documentation & Records: Accurately maintain all required logs and checklists.
  • Safety & Infection Control: Adhere to all organizational safety, risk management, and infection control standards while actively promoting a culture of safety.
  • Healthcare Cleaning Expertise: Perform duties utilizing a working knowledge of healthcare cleaning and disinfecting principles, proper and safe chemical use, equipment handling, and labor-saving products.
  • On-Call Responsibilities: Carry the after-hours phone daily, including weekends and holidays, and respond to customer requests in a timely manner.
  • Training Assistance: Assist supervisory and management staff with training and retraining new and existing employees on job tasks and requirements.
  • Digital Communication: Utilize company-provided email by checking and responding to messages daily.
  • Professional Development: Complete all required training programs as assigned.
  • Task Demonstration: Demonstrate proper cleaning and operational techniques to perform specific tasks.
  • Operational Flexibility: Accept assignments to any area within the hospital and outlying clinics at the discretion of management to meet operational needs.
  • Supply Room Maintenance: Ensure the supply room is clean and shelves are organized prior to the end of the shift.
  • Equipment & Cart Care: Maintain supplies and equipment by stocking and restocking environmental services carts in a neat and orderly fashion.
  • Infection Prevention: Follow all infection prevention practices, including proper cleaning processes, hand hygiene, standard and isolation precautions, and correct use of Personal Protective Equipment (PPE).
  • Attendance: Maintain punctual and regular attendance.
  • Patient Privacy: Recognize and strictly adhere to patient privacy and HIPAA requirements.
  • Inventory Put-Away: Ensure that all incoming supplies are properly put away prior to the end of the shift.
  • Task Delegation: Assign and direct work or other tasks as needed at the discretion of supervisor and upper management.
  • General Duties: Perform all other related duties as assigned.

Minimum Education (or substitute experience) required: High school diploma or GED. General Education; certification, or equivalent combination of related education and/or experience.

Minimum Experienced Required: Working knowledge of cleaning methods, chemicals, and equipment, of safety practices as related to work. Ability to follow directions, understand work rules and procedures; accept constructive criticism, and ability to interact well with co-workers, hospital staff and visitors. Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Qualifications & Certifications: This position requires a strong working knowledge of healthcare cleaning methods, chemical safety, commercial equipment operation, and safety practices as they relate to a hospital or clinic environment. Candidates must possess the ability to follow directives, adhere to company rules, accept constructive feedback, and interact professionally with co-workers, hospital staff, and base visitors. The role demands the application of common-sense understanding to execute detailed instructions delivered in written, oral, or diagram form, alongside the problem-solving skills needed to resolve standardized operational issues involving multiple concrete variables. Additionally, employees must comply with all mandated training under OSHA standards and federal or state Health and Safety Codes regarding sanitation, infection control, and infectious diseases. Success in this role requires completing all site-specific training programs directed by the worksite Project Manager, successfully clearing and maintaining Fort Irwin, CA installation gate access requirements (such as an NCIC-III background check), and passing any employer-mandated pre-employment or annual physical assessments.

Language Skills Required: Ability to perform aforementioned tasks in English, read and write. Ability to read and interpret documents such as safety rules, service requests, container labels, product information, operating and maintenance instructions, directions on cleaning chemicals and other materials and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and to convert standard time into military time.

Background Investigation: Must submit all facility/ installation access credentials, for identity verification purposes to receive DBIDS access card. Job Options, Inc. participates in the federal E-Verify program to confirm identity and employment authorization for all newly hired employees. Upon accepting a conditional offer, you will be required to complete the Form I-9. Per federal guidelines, if you present a List B document for identity verification, it must contain a photograph.

Career Path: Committed to maintaining cleanliness and safety standards. Willingness to learn and grow within the role. Growth is supported through internal training programs, mentorship and performance.

Physical Demands: The physical demands described below are representative of those required to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Regular activities including walking, standing, using hands and fingers to handle or feel objects, and communicating verbally. Occasional sitting may be required. Frequent lifting and/ or moving of objects weighting up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, ability to adjust focus.

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