HOUSEKEEPING

Full job description

In addition to general housekeeping tasks the housekeeper duties will include:

• clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

• organize work schedule from the room status list, arrivals and departures

• distribute linen, towels and room supplies using wheeled carts or by hand

• restock room supplies such as drinking glasses, soaps, shampoos.

• replace dirty linens with clean items.

• inspect and turn mattresses regularly.

• store all dirty laundry in line with company policy.

• check all appliances in rooms are in working order.

• realign furniture and amenities according to prescribed layout.

• respond to guest queries and requests.

• respond to calls for housekeeping problems such as spills, broken glasses.

• deliver any requested housekeeping items to guest rooms.

• organize and restock cart at the end of the shift.

• ensure confidentiality and security of guest rooms.

• follow all company safety and security procedures.

• report any maintenance issues or safety hazards.

- willing to work on shifting schedule and holidays

- physically fit

- presentable and with good hygiene

- can communicate well with guests in a professional manner