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AccorHotel

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Housekeeping Coordinator

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  • Coordinate daily housekeeping operations to ensure smooth departmental activities.

  • Maintain and update room status reports, cleaning schedules, and assignments.

  • Communicate with Front Office regarding room availability, guest requests, and priority rooms.

  • Handle guest requests and ensure timely follow-up.

  • Prepare daily reports, attendance records, duty rosters, and departmental documentation.

  • Coordinate maintenance requests with Engineering and follow up on pending issues.

  • Monitor housekeeping supplies, amenities, linen inventory, and stock levels.

  • Handle departmental calls, emails, and internal communications.

  • Maintain accurate lost and found records in accordance with hotel procedures.

  • Assist the Executive Housekeeper with administrative and operational tasks.

  • Ensure effective communication between housekeeping colleagues and other departments.

  • Support compliance with hotel cleanliness, hygiene, safety, and service standards.

  • Diploma or degree in Hospitality Management or a related field preferred.

  • Minimum 1–2 years of relevant experience, preferably in a luxury hotel.

  • Knowledge of housekeeping operations and room status management.

  • Proficient in Microsoft Office and hotel systems, preferably Opera.

  • Strong communication, organizational, and multitasking skills.

  • Excellent attention to detail and ability to work under pressure.

  • Good command of written and spoken English.

  • Positive attitude, teamwork skills, and guest-focused mindset.

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