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AccorHotel

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Housekeeping Executive

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Description

We are seeking a highly organized and efficient Housekeeping Executive to join our team in Chennai, India. As a key member of our hospitality management team, you will oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction in our establishment.

  • Lead and manage the housekeeping team, including training, scheduling, and performance evaluations
  • Develop and implement housekeeping procedures and quality control measures
  • Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels
  • Create and oversee departmental budgets, focusing on cost control and efficiency
  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces
  • Collaborate with other departments to ensure seamless guest experiences
  • Address and resolve guest complaints and concerns promptly and professionally
  • Ensure compliance with health, safety, and hygiene standards
  • Implement environmentally friendly practices in housekeeping operations
  • Stay updated on industry trends and innovations in housekeeping techniques and equipment
  • Bachelor's degree in Hospitality Management or related field (preferred)
  • Certification in Housekeeping Management (preferred)
  • Minimum 3-5 years of experience in housekeeping management, preferably in a hotel or similar setting
  • Proven leadership skills with the ability to motivate and manage a diverse team
  • Strong knowledge of cleaning products, equipment, and best practices in the hospitality industry
  • Proficiency in hospitality management software and MS Office suite
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • In-depth understanding of health, safety, and hygiene regulations
  • Experience in budget management and cost control
  • Ability to work flexible hours, including weekends and holidays
  • Physical stamina to perform occasional housekeeping tasks when necessary
  • Familiarity with local hospitality standards and regulations in Chennai, India
  • Ability to communicate effectively in English; knowledge of Tamil is a plus
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