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Omni Hotels & Resorts

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Housekeeping Houseperson

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Overview:
This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.

Responsibilities:

  • Ensures that assigned linen room closets are stocked at par.
  • Empties GRAs carts linens and trash as needed.
  • Assist to strip, check out rooms of linen and remove trash.
  • Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing.
  • Keeps corridors on guest room floors clean and vacuumed.
  • Sweeps, scrubs, mops hard surface floors on assigned section.
  • Assists in deep cleaning and shampooing carpet and/or furniture.
  • Maintains corridor cleanliness.
  • Moves furniture upon request.
  • Completes a quarterly mattress flip project.
  • Completes guest requests.
  • Pick up guest shoes to shine and deliver them back.
  • Assists in the distribution of items to all guests' rooms.
  • Assists in Housekeeping inventories.
  • Washes and places back in linen closets the glassware and coffee cups.
  • Assists GRAs with guestroom supplies.
  • Ensures all linen is dropped in the linen chute in a timely manner.
  • Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.
  • Turns in Lost and Found items found to Housekeeping Office before the end of the shift.
  • Deposits trash and recycling to the trash and recycling dumpsters.
  • Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear.
  • Reports missing or damaged items in the guestrooms or public areas to Supervisor
  • Reports engineering issues to the Office Coordinator or Supervisor
  • Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably.
  • Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
  • Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident.
  • Attend all required department training and meetings.
  • Perform any other duties required by management.
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