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Omni Hotels & Resorts

Housekeeping | Houseperson PM

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Description

JOB PURPOSE: To ensure that assigned housekeeping areas are kept clean and fully stocked. Also, services assigned public areas to meet the expectations of the Omni Standards.

ESSENTIAL JOB FUNCTIONS:

Ensures that assigned service landing closets are stocked at proper linen and supply levels.

Empties GRAs linens on an hourly basis or as needed.

Empties GRAs garbage on an hourly basis or as needed.

Communicate with GRAs and assist them with stripping guest rooms

Keeps the service landing clean and organized.

Remove trays and garbage from the guest floors.

Keeps corridors / baseboards clean on guest room floors.

Maintain cleanliness of stairwells.

Daily cleaning of guest room glassware / silverware in the dishwasher

All guest room doors must be free of scuff marks.

Keeps the ice machine room clean, moped, dusted and machine wiped down.

Maintain guest windows and service elevator landings clean, moped, wiped down and scrub walls clean.

Moves furniture upon request.

Completes guest requests and deliveries.

Have a sense of urgency in a fast-paced environment.

Ensure hotel guests and associates are maintained in a safe and secure environment.

Complete daily projects given to them by the housekeeping leadership team

Responsible for department radio/earpiece assigned to them for communication within the department

Keep all storage areas neat, organized, and clean.
Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.

QUALIFICATIONS:

Able to maintain a 4 – Diamond level of service.

Able to assist GRA’S.

Able to work with Management on special projects.

Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS:

Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

TOOLS & EQUIPMENT:

Telephone, push to talk radio, cart, vacuum, mop and Broom duster and chemicals

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