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Crescent Hotels & Resorts

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Housekeeping Inspectress Full-Time

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Description

  • Assign daily cleaning tasks, monitor progress, and adjust workloads as needed.

  • Conduct regular inspections of guest rooms, corridors, and public spaces to ensure cleanliness and quality standards are consistently met.

  • Provide coaching, corrective feedback, and recognition to team members.

  • Ensure compliance with health, safety, and sanitation regulations.

  • Assist in scheduling and staffing to meet operational needs.

  • Manage housekeeping inventory, including ordering and tracking of cleaning supplies, linens, and amenities.

  • Report maintenance and repair need promptly to the appropriate department.

  • Support the onboarding and training of new team members.

  • Respond to guest requests, concerns, and complaints in a timely and professional manner.

  • Assist in preparing reports on productivity, room status, and other departmental activities.

  • Uphold company policies, procedures, and standards of guest service.

Qualifications:

  • Previous housekeeping experience in a hotel or hospitality setting (1–2 years required; inspection experience preferred).

  • Strong leadership and team management skills with the ability to motivate and guide staff.

  • Excellent attention to detail and organizational skills.

  • Ability to handle multiple tasks in a fast-paced environment.

  • Good communication and interpersonal skills (bilingual abilities a plus).

  • Knowledge of cleaning techniques, sanitation standards, and safety procedures.

  • Basic computer skills for scheduling, reporting, and inventory management.

  • Flexibility to work weekends, evenings, and holidays as needed.

  • Physical ability to stand, walk, and perform cleaning duties as necessary.

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