Housekeeping Intern

Job Type: Full-time, Temporary

Primary Focus: Housekeeping Training

• Participate in daily pre-shift meetings
• Train on Forbes standards (Housekeeping Specific)
• Train on various Housekeeping roles
• Skills focused on:
• Learning the position details of the Housekeeping department (i.e. Room Attendant, Laundry, PAC, Houseperson, Turndown, Supervisor/Inspector, Director of Housekeeping)
• Understanding daily operational duties of Supervisor & Director of Housekeeping

Primary Focus – Execution of Departmental Roles & Management Shadow

• Both AM/PM Shifts – work department roles as schedule needs
• Shadow Housekeeping Management Team
• Scheduling (management vs. hourly)
• Management skills
• Handling guest complaints
• Building Housekeeping Boards
• Handling guest complaints
• Execute the inspection of guest rooms
• Shadow coaching opportunities for room inspections
• Participate in daily pre-shift meetings
• Attend 9:00 AM management stand up with assigned manager
• Complete special project as assigned

Required Skills/Abilities:

· Excellent verbal and written communication skills.

Education and Experience:

· High school diploma or equivalent required.

· Pursuing a degree in Hospitality is highly preferred.

· Previous related experience a plus.

Physical Requirements:

· Must be able to lift 40 pounds at times.

· Must be able to access and navigate departments at the organization’s facilities.