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Omni Hotels & Resorts

Housekeeping Office Coordinator

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Overview:
The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff including but not limited to room attendants, housepersons, turndown attendants, each day and answering guests and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities:

Open and close housekeeping department daily
Work with Loss Prevention to maintain lost and found records
Dispatch all calls to appropriate discipline
Communicate effectively with all departments, including engineering.
Update Synergy requests
Respond to all phone calls/requests from guests and other departments
Monitor computer system
Maintain clear and efficient communication with the front desk
Maintain cleanliness and organization in department
Walk the floors and inspect guest rooms

Qualifications:

Must be able to read, write, and communicate in fluent English
Ability to work days, afternoons, weekends, and holidays
Must possess basic computational ability
Must have computer skills
Previous experience as a coordinator and/or answering phones strongly preferred
Bi-lingual in Spanish preferred
Must be 21 years of age and have a valid drivers license
Must be willing to take drug screening

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