Housekeeping - Room Attendant - PT

POSITION SUMMARY

The Room Attendant is responsible for maintaining the cleanliness of assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replacing amenities. This is a fast-paced position requiring the ability to lift, pull, and push a moderate weight. Previous cleaning experience and the ability to communicate with guests preferred.

QUALIFICATIONS

Ability to communicate effectively with the public and other employees.
Prior housekeeping experience helpful.
No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS

CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
WORK HABITS: Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated.
PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance, or cross-train for other hotel positions.
SAFETY AND SECURITY: Be alert to hazards; follow hotel's safety, security, and emergency procedures; report potential risks or hazardous conditions.
ROOM CLEANING: Meet hotel standards for cleanliness; clean all assigned rooms on schedule; keep cart and supplies orderly; pass room inspections.

ESSENTIAL FUNCTIONS
Frequency key: Rarely (<1%) · Occasionally (1–33%) · Frequently (34–65%) · Constantly (66–100%).

Constantly. Clean guestrooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replacing amenities.
Constantly. Maintain knowledge of activities in the hotel.
Constantly. Maintain cleanliness of lobby, public restrooms, office areas, elevators, and stairs.
Constantly. Maintain work areas neat and organized.
Constantly. Report all problems and maintenance repairs as needed.
Constantly. Report all unsafe conditions immediately.
Frequently. Complete all other duties as assigned by supervisor, including cross training.
Frequently. Replace cleaning supplies; unload/load housekeeping carts.

Occasionally. Attend all mandatory meetings; sweep patios/balconies; wash windows