Housekeeping Supervisor (56237)

Welcome Guests to Telluride’s Living Room

The Hotel Telluride. It is where guests become locals. It’s where locals gather to hear live music. It’s where guests become friends. The Hotel Telluride is a boutique chalet with a European feel, situated in authentic Downtown Telluride, surrounded by the San Juan Mountains. Come and join us as we encourage our guests to spend their days falling in love with the town of Telluride and rest easy knowing that our knowledgeable staff will take care of them.

The Hotel Telluride is proudly managed by Providence Hospitality Partners, which is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

Providence Hospitality Partners, based in Denver, Colorado was founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY: The Housekeeping Supervisor assists with the coordination of the daily operations of the housekeeping department to ensure highest standards for cleanliness, product quality, and guest service for the hotel.

DUTIES AND RESPONSIBILITIES:

• Ensures that all areas of the hotel are properly cleaned and ready for guests’ arrival
• Anticipates and assesses guests’ needs and responds in a courteous and professional manner
• Interfaces with appropriate hotel staff/managers to receive information regarding housekeeping needs; ensures timely response to requests
• Interfaces with maintenance/engineering to report/recommend maintenance/repair needs
• Monitors and maintains proper inventory
• Supervises and assists staff in housekeeping duties
• Ensures housekeeping carts are well maintained
• Inspects rooms on a daily or other scheduled basis
• Prepares accurate and timely reports as required
• Monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations
• Provides day-to-day guidance and oversight of subordinates
• Keeps up to date on overall activities of the team
• Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees within the department(s)
• Indirectly supervises employees within the department(s)
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems