Housekeeping Supervisor - Campground
INTRODUCTION TO ROLE:The Housekeeping Supervisor oversees the work of cleaning personnel to ensure clean, orderly, and attractive rooms and suites at resorts. The supervisor may assign duties, inspect work, investigate complaints about housekeeping service and equipment, and take corrective action. The supervisor may also purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Benefits eligibility:
Seasonal roles:
Are not eligible for health benefits
Are eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR:
Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
Ability to supervise and work with employees
Ability and willingness to respond to emergencies
Tact and resourcefulness in dealing with the public
Strong communication skills
Effective Leadership Practices
WHAT YOU WILL WORK ON: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
Investigate complaints regarding housekeeping service and equipment and take corrective action
Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
Coordinates work activities among departments
Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment
Performs cleaning duties in cases of emergency or staff shortage
Examines the building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management
Issues supplies and equipment to workers
Makes recommendations to improve service and ensure more efficient operation
Maintain lost and found control point
Oversee safe use of cleaning equipment and supplies
Ensure the property is clean, orderly, well-manicured, and always guest-ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH:The Housekeeping Supervisor reports to the General Manager. Oversees the day-to-day responsibilities of the housekeeping staff.
WHAT YOU BRING:
High school diploma or GED equivalent
At least 2+ years of hospitality experience in housekeeping
WHAT IT TAKES (PHYSICAL REQUIREMENTS):While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance. The employee is occasionally required to talk or hear. The employee must often lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The hospitality environment is fast-paced, and you may sometimes be required to cover or assist with tasks/job functions outside of the job you were hired for. We need each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same enthusiasm and dedication as you would with your regular job duties.
Ready to make waves with us? Apply today and let’s create unforgettable experiences together!