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The Radical Asheville, Tapestry Collection by Hilton

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Housekeeping Supervisor - FT

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Description

JOB SUMMARY

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Lead, motivate, and support our housekeeping team to consistently deliver exceptional cleanliness and presentation.

  • Inspect guest rooms, public spaces, and back-of-house areas to ensure our standards are met or exceeded.

  • Check all vacant/ready/stay over rooms daily.

  • Check out of order rooms daily.

  • Identify showrooms for Sales Department.

  • Turn in all lost and found items and all guest room keys.

  • Coordinate daily room assignments, cleaning priorities, and team productivity.

  • Train, coach, and develop housekeeping associates in collaboration with the Executive Housekeeper, creating a positive and accountable work environment.

  • Work closely with Front Office and Maintenance to ensure rooms are guest-ready and issues are resolved quickly.

  • Monitor housekeeping supplies, linens, and equipment while helping control costs and minimize waste.

  • Ensure compliance with cleanliness, sanitation, and workplace safety standards.

  • Jump in and support the team wherever needed. Great leaders aren't afraid to roll up their sleeves!

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