Housekeeping Supervisor

Here's what you'll do during a typical day:

Essential functions

• Supervise housekeeping attendants
• Inspect rooms, complete reports, verify status reports; report clean suites to hotel front desk and/or load into automated property management systems
• Daily allocation of rooms and deep cleaning tasks to team members
• Manage guest requests, including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards
• Be aware of all room categories and amenities
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost property procedures
• Ensure guest laundry is cleaned and delivered in a timely manner
• Report maintenance issues to maintenance/engineering department
• Assist senior housekeeping supervisor with training requirements
• Represent the needs of the team to others in the hotel
• Be environmentally aware
• Comply with hotel security, fire regulations, and all health and safety legislation
• Assist in public areas inspection and other departments wherever necessary and maintain good working relationships

Supportive functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the