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Housekeeping Supervisor - Hyatt Centric South Beach Miami

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Description

As the Housekeeping Supervisor, you will play a vital role in maintaining the high standards of cleanliness, presentation, and guest satisfaction that define the Hyatt Centric South Beach Miami experience. You will lead and support the housekeeping team while ensuring guest rooms and public areas consistently meet brand and hotel standards.

What You'll Do

  • Supervise, train, and support housekeeping team members during daily operations.
  • Inspect guest rooms, suites, and public areas to ensure cleanliness and brand standards are met.
  • Assign daily work schedules and prioritize assignments based on occupancy and business needs.
  • Monitor productivity, quality, and completion of housekeeping tasks.
  • Coach team members and provide ongoing feedback to maintain service excellence.
  • Coordinate with Front Office, Engineering, and other departments to ensure a seamless guest experience.
  • Address guest requests and resolve housekeeping-related concerns promptly and professionally.
  • Ensure compliance with hotel policies, safety procedures, and sanitation standards.
  • Assist with inventory control and supply management.
  • Support the housekeeping team with room cleaning and special projects as needed.

What We're Looking For

We're seeking a motivated hospitality professional with strong leadership skills and a commitment to delivering exceptional guest experiences.

Preferred qualifications include:

  • Previous housekeeping experience in a hotel environment.
  • Prior supervisory or leadership experience preferred.
  • Strong attention to detail and commitment to quality standards.
  • Excellent communication and team-building skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong organizational and problem-solving abilities.
  • Working knowledge of housekeeping procedures, safety practices, and cleaning standards.
  • Flexibility to work weekends, holidays, and varying shifts as business demands require.

What We Offer

  • Competitive pay and benefits package.
  • Opportunities for career growth and advancement within a recognized hospitality brand.
  • Ongoing training and professional development.
  • Supportive and team-oriented work environment.
  • Employee hotel discounts and travel benefits.
  • The opportunity to make a meaningful impact on guest satisfaction every day.

Ready to Lead a Winning Team?

If you take pride in creating exceptional guest experiences, leading by example, and maintaining the highest standards of cleanliness and service, we'd love to hear from you. Apply today and join the team at Hyatt Centric South Beach Miami.

Apply

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