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InterContinental Hotels Group

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Housekeeping Supervisor

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Description

Your Day to Day


- Supervise daily housekeeping operations and assign duties to team members.


- Inspect guest rooms and public areas to ensure cleanliness and quality standards.


- Follow up on guest requests and complaints to ensure satisfaction.


- Monitor staff performance, attendance, and grooming.


- Coordinate with other departments to ensure smooth operations.


- Monitor housekeeping supplies, equipment, and stock.


- Report maintenance issues and ensure timely follow-up.


What We Need From You


- Previous experience in a Housekeeping Supervisor role, preferably in a 5-star hotel.


- Strong leadership and team management skills.


- Good communication and problem-solving skills.


- Excellent attention to detail and organizational skills.


- Ability to work under pressure and handle multiple tasks.


- Good command of English.


- Knowledge of housekeeping standards and procedures.



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