Housekeeping Supervisor

Our hotel is seeking a reliable, detail-oriented Housekeeping Supervisor to support daily housekeeping operations and ensure rooms and public areas meet our cleanliness and service standards. This role is ideal for a hands-on leader who motivates staff, communicates clearly, and maintains a positive, professional work environment.

Key Responsibilities

Team Support & Daily Operations

• Lead and support room attendants, housepersons, and laundry staff throughout the shift

• Assign room boards, monitor progress, and adjust workloads based on occupancy

• Conduct pre-shift briefings and communicate priorities, updates, and expectations

• Assist with training new team members on cleaning standards and procedures

Quality Control & Inspections

• Inspect guest rooms, hallways, and public areas for cleanliness, presentation, and maintenance needs

• Document deficiencies and ensure timely corrections

• Verify room status and communicate updates to Front Desk and Housekeeping leadership

• Support deep cleaning projects and special assignments

Guest Service & Communication

• Respond promptly to guest requests and service issues

• Maintain a calm, professional demeanor when handling concerns or escalations

• Coordinate with Maintenance on work orders and room readiness

Inventory & Administrative Tasks

• Monitor supply levels and restock carts and closets as needed

• Assist with inventory counts and usage tracking

• Maintain inspection logs, training checklists, and daily reports