Housekeeping Supervisor-Salem
Summary
Housekeeping supervisor overseeing hotel cleaning staff, conducting room inspections, managing supplies, and training team members at a 5-star resort in Salem, VA.
The hotel housekeeping lead is responsible for overseeing and training housekeeping staff, ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Key responsibilities include:
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Supervising and training housekeeping staff to maintain high standards of work and guest satisfaction.
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Managing housekeeping supplies and equipment, ensuring all necessary materials are available and properly stored.
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Coordinating special projects such as deep cleaning, vermin control, and room inventories.
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Conducting training sessions for housekeeping colleagues as required.
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Performing room inspections to ensure compliance with 5-star resort standards.
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Maintaining accurate records on staff performance, guest satisfaction levels, and other hotel standards.
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Ensuring compliance with local regulations concerning health, safety, or other compliance requirements.
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Attending all property trainings and meetings as required.