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Sandals Resorts International

HOUSEKEEPING SUPERVISOR

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HOUSEKEEPING SUPERVISOR

Job Summary: The housekeeping supervisor is responsible for managing the performance of the room attendants and housemen, ensuring that guest rooms and public areas are clean, safe, comfortable and well supplied.

Responsibilities:

  • Inspecting rooms, occupied and vacant, to ensure that they meet the standards set by Sandals/Beaches Resorts
  • Maintaining confidentiality
  • Handling all guest concerns efficiently, tactfully and courteously
  • Monitoring linen to ensure that highest quality standards are maintained
  • Assisting Executive Housekeeper in inventory and management reports
  • Analysing and resolving problems, exercising good judgment

Qualifications:

  • College or University Degree from a recognised tertiary institution
  • Minimum of three (3) years' management and/or supervisory experience in a first-class resort
  • Excellent organisational and team management skills
  • Excellent customer service skills
  • Excellent written and oral communication skills
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