HOUSEKEEPING SUPERVISOR
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HOUSEKEEPING SUPERVISOR
Job Summary: The housekeeping supervisor is responsible for managing the performance of the room attendants and housemen, ensuring that guest rooms and public areas are clean, safe, comfortable and well supplied.
Responsibilities:
- Inspecting rooms, occupied and vacant, to ensure that they meet the standards set by Sandals/Beaches Resorts
- Maintaining confidentiality
- Handling all guest concerns efficiently, tactfully and courteously
- Monitoring linen to ensure that highest quality standards are maintained
- Assisting Executive Housekeeper in inventory and management reports
- Analysing and resolving problems, exercising good judgment
Qualifications:
- College or University Degree from a recognised tertiary institution
- Minimum of three (3) years' management and/or supervisory experience in a first-class resort
- Excellent organisational and team management skills
- Excellent customer service skills
- Excellent written and oral communication skills