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AccorHotel

Housekeeping Supervisor - Sofitel Cairo Downtown Nile

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  • Follow daily task with room attendant.
  • Ensure the room attendant are following sequence of cleaning.
  • Ensure VIP amenities are in room before guest’s arrival.
  • Ensure special attention given to VIP rooms.
  • Ensures that all flower arrangements look pleasant before the delivery to the rooms.
  • Ensure extra bed and extra amenities are in room before the guest’s arrival.
  • Conducts daily inspection of employee grooming.
  • Inspects all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness.
  • Conducts on the job training for all Room Attendants.
  • Maintains effective employee relations.
  • Checks and maintains equipment and machines used.
  • Attends daily briefing with EKH/AEH in Housekeeping.
  • Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper and Security Office immediately.
  • Proper handover and takeover of the incoming and outgoing shifts to be handled well.
  • Proven work experience as a Housekeeping Supervisor or similar role.
  • Knowledge of cleaning techniques and products.
  • Ability to handle heavy equipment and machinery used in cleaning.
  • Ability to walk, bend, push, pull and lift repetitively during working hours.
  • Excellent organizational and team management skills.
  • Good communication and interpersonal skills.
  • High school diploma or equivalent; Degree in hotel management is a plus.

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